Exchanges generally take a few days to coordinate with our delivery partners so please bear with us.
We will happily exchange your merchandise within 7 days if the article is different from the one ordered or any size issue or any mistake that is on our end with the fact that it is unused, unwashed and in its original condition.
Your exchange can be coordinated via email firstname.lastname@example.org or you can whatsapp us at +92-334-1341771, Monday to Friday, 9am to 5pm.
We’re sorry but even slightly used items will not be eligible for an exchange.
Claims and exchange may take up to 3 weeks to be processed, though we’ll try our best to help you as quickly as we can.
Products on promotions / sale or customized articles are not eligible for exchange. In case you buy something at original price and it goes on sale later, you can only exchange the item against the new discounted price.
All accessories including Hijab Bands, Hijab Magnets, Hijab Pins & Scrunchies are non exchangeable.